6th Jun

Friends and Family Results for May are in!

This month the figures are as follows;


96% Very Good/Good (177 Very good, 18 Good)

3% Neither good or poor (7)

0% Poor

0.5% Very Poor (1)

0.5% Don't know (1)


Total patients completing the survery this month is 204.

30th May

Your Blood Test

Have a read of our "BT Question Patient Sheet" information sheet we've put together which covers answers to commonly asked questions such as "Why do I need a Blood Test?" "Where does my blood sample go?" and "How do I get my results?".

21st May

Pharmacy Bank Holiday Opening Hours for 27th May 2024

April 2024
7th May

April 2024 - Friends and Family Test Results

Despite a particularly challenging month, we are delighted to have gained a 96% satisfaction rate.

We read EVERY single comment and suggestion put forward on these surveys and we're constantly striving and pushing forward to achieve a positive patient outcome for every single one of our patients.

Thanks for all your feedback last month, your comments are shared throughout the team here at Odiham and Old Basing Health Centre.

Figure breakdown for April - 

152 Very Good

24 Good

6 Neither Good not Poor

2 Poor


30th Apr

Bank Holiday Pharmacy Opening Times (in our area)

Open Pharmacies over the Bank Holiday 6th May 2024. 

Click here for Pharmacy Opening times

29th Apr

Bank Holidays and other dates when the surgery is closed

The Practice will be closed on the following days: 

  • Early May - first Monday in May (6th)
  • Spring Bank Holiday – last Monday in May (27th)
  • August Bank Holiday – last Monday in August
  • Christmas Day
  • Boxing Day
  • New Year

Need to see a doctor? NHS 111 can help

If you need to see a doctor but can’t get to your local practice you may be able to be seen outside of normal practice hours.

Call 111 and if appropriate, the advisor will be able to schedule you an appointment with a GP – it may not be your usual one –  at a local venue. If you could be better treated elsewhere, they will be able to direct you to the best place to suit your needs. 111 is free to call at all times.

Experiencing a mental health problem?

If you are affected by a mental health issues over the bank holidays and are not already known to local mental health services, or call 111. If you are a service user already, you can access services via your Community Mental Health Team or the out of hours GP service. 

Call the Samaritans

Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

Call us for free on 116 123

Emergency care

If you or someone you are with finds themselves in a life-threatening situation call 999 and ask for an ambulance. You will be taken to most appropriate place for your needs which in some case may not be your nearest hospital.

25th Apr

Digital Champions now at the Health Centre!

Need help getting online? No idea how to do an Econsult? Want to receive our newsletter? Check your blood test results online?

Come and meet our Digital Champion for help and top tips on getting the most out of the facilities and apps available to you. Tuesday mornings 10-11am at Odiham, Wednesday mornings 10-11am at Basing or ask at reception. They will also be onhand to help at the coffee mornings hosted by our Social Prescribers.

22nd Apr

Social Prescriber Coffee Morning

Our Social Prescribers have recently been recently trialling a coffee morning at the All Saints Church, Odiham. It's a chance to pop along for a coffee and a chat. You can also get some advice of groups within your area, help filling out a form or get onboard with the NHS App.

After a successful few dates we are delighted to announce it will be continuing throughout the year, dates attached in the poster below. See you there!

Thursday Coffee Morning Dates from our Social Prescribers

3rd Apr

94% would recommend us to Friends & Family


94% Good

4% Neither Good or Poor

3% Poor

These results are based on 247 patients who completed the survey last month (March 24).

28th Mar

Pharmacy Easter Opening Hours

Please click here to view - Pharmacy EASTER opening hours

26th Mar


Please remember we will not be open Good Friday 29th March or Bank Holiday Easter Monday 1st April.
If you become unwell and cannot wait for your surgery to re-open, you should call 111 or go online the NHS 111 online service.

If it is an emergency and someone is seriously ill or injured or their life is at risk please call 999 or go to A&E.

Health advice and information is available from the NHS App and NHS website. You can also use the NHS website to find a pharmacy near you which will be open this bank holiday.

You may also consider having at home a small stock of basic medicines in case needed for minor illness or injury. These may include paracetamol, plasters, indigestion remedy and anti-diarrhoeal medicine. Ask your local pharmacist for advice on what medicines you should keep at home. 

Wishing everyone peaceful, happy, Easter greetings.
20th Feb

95.2% would recommend us to Friends & Family!

Results in from October 2023 to January 2024, click below for details.

Friends and Family Results

16th Jan

Have your say!

A new hospital for Hampshire: proposed changes to acute hospital services in and around Basingstoke and Winchester

NHS HAMPSHIRE AND ISLE OF WIGHT launched a public consultation about how between £700 million and £900 million should be invested in hospital services run by Hampshire Hospitals NHS Foundation Trust, which would transform healthcare for communities across Hampshire.

What do you think about the plans they have put forward to build a new hospital, invest in Winchester hospital, and their proposals for where services are provided from in the future?


The proposals – in a nutshell

Patients, local people, and NHS staff are being encouraged to get involved and give their views on the proposals which include: 

  • Building a brand new hospital on the current Basingstoke hospital site or near Junction 7 of the M3 for specialist and emergency care, such as strokes, heart attacks, life and limb threatening injuries, emergency surgery, obstetrician-led maternity care, and separate children’s emergency department
  • Significantly investing in Winchester hospital which would focus on planned operations and procedures, and provide a 24/7 doctor-led urgent treatment centre that would see and treat around 60% of the patients who currently go to Winchester A&E; same day emergency care services, and midwife-led birthing unit
  • Continuing to provide day-to-day hospital services such as outpatients, diagnostics, and therapy services from both the main hospital sites

They have published their consultation document on their website,, as well as versions in plain text, large print, easy read, a summary document and accompanying factsheets. They are all available to download and share.

Click here to view the Hampshire Together poster - Hampshire Hospital poster


12th Dec 2023

Can I access my GP records online?

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out more here Patient Record
Physio Self-Referral
20th Nov 2023


You can now self-refer yourself to the MSK service using a digital referral tool. Simply click the link to refer yourself and kick start your recovery!

19th Oct 2023

Changes in Booking Patient Transport

 We have been informed by South Central Ambulance Service that patients will now book their Patient Transport directly NOT through health centres. This is from 1st November 2023.

This can be done by telephone or online, details below - 

  • Transport Tel Number - 0300 100 0024 - Hampshire Option
  • Cancellation Tel Number 0300 790 0143
  • ETA Tel Number 0300 013 5003
  • Book online:

Patients will need their NHS number and Date of Birth to book and are able to create an account for future use.

Online booking up to 20 days in advance - min 48hrs notice
Telephone booking up to 10 days in advance - min 48hrs notice.

(exceptions DVT,CANCER,RENAL Life or Limb threatening Acute Medical Unit, Emergency Medical Unit)


Odiham Voluntary - 07551 587862 (48 hrs notice)

Old Basing Neighbourhood Care - 0333 0440116 (48 hrs notice)


Covid Clinic
11th Oct 2023

COVID Clinic - all welcome

All eligible welcome, just search up Odiham or Old Basing Health Centre on the national booking line Book, cancel or change a COVID-19 vaccination appointment - NHS ( and grab a jab!

23rd Mar 2023

Prescription Turnaround

Please note our prescription turnaround will change to 5 WORKING DAYS with effect from 1st April 2023.


21st Feb 2023

Facebook and Instagram

Do you follow us? It's a great way to learn about current health campaigns, NHS inititives and local news!

Facebook  odihamandoldbasinghealthcentres

Instagram odihamoldbasinghealthcentres

10th Jan 2023


Please be advised we have a daily limit which can be processed in place, when this has been reached the facility will not be active until the following day.

20th Dec 2022

New Website

We launched our new, user friendly patient website on 2nd December!

In the process, some of the new online forms had a technical issue so have only just been received. Please bear with us whilst we adminster them over the next 48 hours, Many thanks.

You may need to refresh your browser to see latest information, here's how:

How to Refresh a Web Page

  1. Open your browser of choice, and select the web page that you want to visit.
  2. Hit Ctrl-R, or CMD-R if you're on a Mac.
  3. Wait for the page to be refreshed.
12th Dec 2022

When We Are Closed

Go online to (for assessment of people aged 5 and over) or Call 111 free from a landline or mobile phone. For ALL immediate, life-threatening emergencies, continue to call 999.

8th Dec 2022

Strep A infection/Scarlet fever

On top of our usual high demand for appointments at this time of year, we are seeing a growing number of phone calls, mainly related to concerns around strep A infection/scarlet fever, following reports that there has been an increase of cases. While most children will only have a mild illness, some may become seriously unwell, so if you are concerned about your child, please seek medical help.

Learn more here Strep A Scarlet Fever Information

We are doing our best to ensure patients who need to be seen on the same day can be. We may not have capacity to see everyone and understand that delays getting through can be frustrating.

We may need to temporarily delay routine appointments to ensure urgent cases can be seen quickly. This will be done according to clinical need, and we will do what we can to reduce disruption to patients. If you are unable to attend an appointment or need to rearrange, please let us know as soon as possible, so that we can offer it to others.

Please be patient with us and if your reason for contacting us isn’t urgent please consider getting back in touch on another day. If you can have your request dealt with online such as repeat prescription requests, general queries or fit to work certificates, please use eConsult.

Parents or guardians of children can also download the Healthier Together App for free onto their smartphone or through the website for instant advice on many common conditions:

Your local pharmacy can help with some minor ailments such as the common cold, upset stomach, or aches and pains. However, if you are getting worse or things change you can visit NHS 111 online, find your nearest Urgent Treatment Centre, or in an emergency, dial 999 or visit the emergency department.

Thank you for your understanding.

30th Nov 2022

Practice Leaflet

You can click here for our Practice Leaflet which provides a general overview of the Health Centres, its facilities and Clinicians. It is available to save, print and will be on display in both our waiting areas. 

5th Apr 2022

Practices are changing!

Services in general practice and the community are being transformed to make it easier for you to access a wider range of help from us, closer to home, by phone or online. This is part of the NHS long-term plan to offer people further choice and more joined-up healthcare. To find out more, read the information leaflet here Your practice team is here to help you.